Privacy Policy
Last updated February 04, 2020
Thank you for choosing to be part of
our community at Four Eye Vision Centre (“Company”, “we”,
“us”, or “our”). We are committed to protect your personal
information and your right to privacy. If you have any questions or concerns
about our policy, or our practices with regards to your personal
information, please contact us at Foreyesvision@hotmail.com.
When you visit
our website http://www.4oovision.com, Facebook
application, and use our services, you trust us with your personal
information. We take your privacy very seriously. In this privacy policy,
we seek to explain to you in the clearest way possible what information we
collect, how we use it and what rights you have in relation to it. We hope you
take some time to read through it carefully, as it is important. If there are
any terms in this privacy policy that you do not agree with, please
discontinue the use of our Sites or Apps and our services.
This privacy
policy applies to all information collected through
our website (such as http://www.4oovision.com), Facebook
application, ("Apps"), and/or any related services,
sales, marketing or events (we refer to them collectively in this privacy
policy as the "Services").
Please read this privacy policy carefully
as it will help you make informed decisions about sharing your personal
information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH
ANYONE?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO WE MAKE UPDATES TO THIS POLICY?
10. HOW CAN YOU CONTACT US ABOUT THIS
POLICY?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to
us
In Short: We
collect personal information that you provide to us such as name, address,
contact information, passwords and security data, and payment information.
We collect personal information that
you voluntarily provide to us when registering at
the Services or Apps, expressing an interest in obtaining
information about us or our products and services, when participating in
activities on the Services or Apps or otherwise contacting
us.
The personal information that we collect
depends on the context of your interactions with us as well as
the Services or Apps, the choices you make, the products and
features you use. The personal information we collect can include the
following:
Publicly Available Personal
Information. We collect first name,
maiden name, last name, and nickname; ID; phone numbers; email
addresses; business email; business phone number; family member
names and their related information; social media; and other similar
data.
Credentials. We collect passwords, password hints, and similar
security information used for authentication and account access.
Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by SenangPay. You may find their privacy policy link(s) here: https://senangpay.my/terms-of-agreement/
All personal information that you
provide to us must be true, complete and accurate, and you must notify us of
any changes to such personal information.
Information automatically collected
In Short: Some
information — such as IP address and/or browser and device characteristics — is
collected automatically when you visit our Services or Apps.
We automatically collect certain
information when you visit, use or navigate
the Services or Apps. This information does not reveal your
specific identity (like your name or contact information) but may include
device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device
name, country, location, information about how and when you use
our Services or Apps and other technical information. This
information is primarily needed to maintain the security and operation of
our Services or Apps, and for our internal analytics and
reporting purposes.
Online Identifiers. We collect devices; applications; tools
and protocols, such as IP (Internet Protocol) addresses; cookie
identifiers, or others such as the ones used for analytics and
marketing; Radio Frequency Identification (RFID) tags; device's
geolocation; and other similar data.
Information collected through our Apps
In Short: We may collect information regarding your Facebook
permissions when you use our
apps.
If you use our Apps, we may also collect the following
information:
· Facebook Permissions. By
default, we will access your Facebook basic
account information, including your name, email, gender, birthday, current
city, and profile picture URL, as well as other information that you choose to
make public. We may also request permission to access your account for other
information, such as friends, check in, and likes, and you may choose to grant
or deny us access to each individual permission. For more information regarding
Facebook permissions, refer to the Facebook Permissions
Reference page.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We
process your information for purposes based on legitimate business interests,
the fulfilment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal information
collected via our Services or Apps for a variety of
business purposes described below. We process your personal information for these
purposes in reliance on our legitimate business interests, in order to enter
into or perform a contract with you, with your consent, and/or for compliance
with our legal obligations. We indicate the specific processing grounds we rely
on next to each purpose listed below.
We use the information we collect or
receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a
third party account (such as your Google or Facebook account), we use the
information you allowed us to collect from those third parties to
facilitate account creation and logon process for the performance of the
contract.
- To send you marketing and promotional communications. We and/or our third party marketing partners may
use the personal information you send to us for our marketing purposes, if
this is in accordance with your marketing preferences. You can opt-out of
our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
- To send administrative information to you. We may use your personal information to send you
products, service and new feature information and/or information about
changes to our terms, conditions, and policies.
- Fulfil and manage your orders. We may use your information to fulfil and manage
your orders, payments, returns, and exchanges made through
the Services or Apps.
- To post testimonials. We
post testimonials on our Services or Apps that may
contain personal information. Prior to posting a testimonial, we will
obtain your consent to use your name and testimonial. If you wish to
update, or delete your testimonial, please contact us at Foreyesvision@hotmail.com and
be sure to include your name, testimonial location, and contact
information.
- Deliver targeted advertising to you. We may use your information to develop and display
content and advertising (and work with third parties who do so) tailored
to your interests and/or location and to measure its effectiveness.
- Administer prize draws and competitions. We may use your information to administer prize draws
and competitions when you choose to participate in competitions.
- Request Feedback. We
may use your information to request feedback and to contact you about your
use of our Services or Apps.
- To protect our Services. We may use your information as part of our
efforts to keep our Services or Apps safe and secure
(for example, for fraud monitoring and prevention).
- To enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user's consent.
- To enforce our terms, conditions and policies for
Business Purposes, Legal Reasons and Contractual.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may
need to inspect the data we hold to determine how to respond.
- To manage user accounts. We may use your information for the purposes of
managing our account and keeping it in working order.
- To deliver services to the user. We may use your information to provide you with
the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries
and solve any potential issues you might have with the use of our
Services.
- For other Business Purposes. We may use your information for other Business
Purposes, such as data analysis, identifying usage trends, determining the
effectiveness of our promotional campaigns and to evaluate and improve
our Services or Apps, products, marketing and your
experience. We may use and store this information in aggregated and
anonymized form so that it is not associated with individual end users and
does not include personal information. We will not use identifiable
personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED
WITH ANYONE?
In Short: We
only share information with your consent, to comply with laws, to provide you
with services, to protect your rights, or to fulfil business obligations.
We may process or share data based
on the following legal basis:
- Consent: We
may process your data if you have given us specific consent to use your
personal information in a specific purpose.
- Legitimate Interests: We
may process your data when it is reasonably necessary to achieve our
legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfil the terms of our contract.
- Legal Obligations: We
may disclose your information where we are legally required to do so in
order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court
order or a subpoena (including in response to public authorities to meet
national security or law enforcement requirements).
- Vital Interests: We
may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our
policies, suspected fraud, situations involving potential threats to the
safety of any person and illegal activities, or as evidence in litigation
in which we are involved.
More specifically, we may need to
process your data or share your personal information in the following
situations:
- Vendors, Consultants and Other Third-Party Service
Providers. We may share your data
with third party vendors, service providers, contractors or agents who
perform services for us or on our behalf and require access to such
information to do that work. Examples include: payment processing, data
analysis, email delivery, hosting services, customer service and marketing
efforts. We may allow selected third parties to use tracking technology on
the Services or Apps, which will enable them to collect
data about how you interact with the Services or Apps over
time. This information may be used to, among other things, analyse and
track data, determine the popularity of certain content and better
understand online activity. Unless described in this Policy, we do not
share, sell, rent or trade any of your information with third parties for
their promotional purposes.
- Business Transfers. We
may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
- Third-Party Advertisers. We may use third-party advertising companies to
serve ads when you visit the Services or Apps. These
companies may use information about your visits to our Website(s) and
other websites that are contained in web cookies and other tracking
technologies in order to provide advertisements about goods and services
of interest to you.
4. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We
keep your information for as long as necessary to fulfil the purposes outlined
in this privacy policy unless otherwise required by law.
We will only keep your personal
information for as long as it is necessary for the purposes set out in
this privacy policy, unless a longer retention period is required or
permitted by law (such as tax, accounting or other legal requirements). No
purpose in this policy will require us keeping your personal information for
longer than the period of time in which users have an account with us.
When we have no ongoing legitimate
business needed to process your personal information, we will either delete or
anonymize it, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION
SAFE?
In Short: We
aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate
technical and organizational security measures designed to protect the security
of any personal information we process. However, please also remember that we
cannot guarantee that the internet itself is 100% secure. Although we will do
our best to protect your personal information, transmission of personal
information to and from our Services or Apps is at your own
risk. You should only access the services within a secure environment.
6. DO WE COLLECT INFORMATION FROM
MINORS?
In Short: We do
not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data
from or market to children under 18 years of age. By using
the Services or Apps, you represent that you are at least 18 or
that you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services or Apps. If we learn that
personal information from users less than 18 years of age has been collected,
we will deactivate the account and take reasonable measures to promptly delete
such data from our records. If you are aware of any data we have collected from
children under age 18, please contact us at Foreyesvision@hotmail.com.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You
may review, change, or terminate your account at any time.
If you are resident in the European
Economic Area and you believe we are unlawfully processing your personal
information, you have the right to complain to your local data protection
supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments
about your privacy rights, you may email us at Foreyesvision@hotmail.com.
Account Information
If you would at any time like to
review or change the information in your account or terminate your account, you
can:
■ Log into your
account settings and update your user account.
■ Contact us
using the contact information provided.
Upon your request to terminate your
account, we will deactivate or delete your account and information from our
active databases. However, some information may be retained in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce
our Terms of Use and/or comply with legal requirements.
Opting out of email marketing: You can
unsubscribe from our marketing email list at any time by clicking on the
unsubscribe link in the emails that we send or by contacting us using the
details provided below. You will then be removed from the marketing email list
– however, we will still need to send you service-related emails that are
necessary for the administration and use of your account. To otherwise opt-out,
you may:
■ Note your
preferences when you register an account with the site.
■ Contact
us using the contact information provided.
8. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems or mobile applications include a Do-Not-Track (“DNT”) feature
or settings you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. No uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of
this privacy policy.
9. DO WE MAKE UPDATES TO THIS
POLICY?
In Short: Yes,
we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy
policy from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it
is accessible. If we make material changes to this privacy policy, we may
notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review
this privacy policy frequently to be informed of how we are protecting
your information.
10. HOW CAN YOU CONTACT US ABOUT
THIS POLICY?
If you have questions or comments
about this policy, you may email us at foreyesvision@hotmail.com or by post to:
Four Eye Vision Centre
NO 25. JALAN DEDAP 13,
TAMAN JOHOR JAYA,
81100 JOHOR BAHRU, Johor.
HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries,
you may have the right to request access to the personal information we collect
from you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information, please email us at foreyesvision@hotmail.com. We
will respond to your request within 30 days.